Programme Owner:Mani
Key Stakeholder: RVK, Gopal, Prasanna
Solution Design: Sakthivel
Project Manager: Jessy
Developers: Jaysin, Anand, Soundar, Karthik, Silambarasan
Testers: Anand R
Approver: Prasanna, Mani
Offer Management - New System
PIM - Provides Product information
CRM - To display offer info to agents
API - Build supporting Interfaces
Project Description
We are building a new admin system that will enable business to register and communicate the offers to the downstream systems. This system will provide integration capability to serve the offer information for every product to Contact Center Agent, Store Sales Agent.
| Capabilities | Dev Start Date | Dev End Date | Dev % Comp | Test % Comp | Go Live Target Date | RAG | Remarks | |
|---|---|---|---|---|---|---|---|---|
| Capability 1 | Ability to create different kind of Offers in the system to benefit customers. | 25-06-2022 | 31-10-2022 | 75% | 50% | |||
| Capability 2 | Ability to list all offers | 25-06-2022 | 13-07-2022 | 100% | 50% | |||
| Capability 3 | Offers Rule Engine | 25-06-2022 | 01-08-2022 | 100% | 50% | |||
| Capability 4 | Combo offer facility | 10-08-2022 | 31-10-2022 | 80% | 0% | |||
| Capability 5 | Freebie Offer Facility | 10-08-2022 | 31-10-2022 | 80% | 0% | |||
| Capability 6 | Bulk import facility | 11-07-2022 | 06-08-2022 | 100% | 50% | |||
| Capability 7 | Non Financial Banking Service | 01-09-2022 | 31-10-2022 | 80% | 0% | |||
| Capability 8 | Roles and Permissions | 05-09-2022 | 31-10-2022 | 80% | 0% | |||